Novu is a comprehensive notification infrastructure platform designed for multi-channel delivery (Email, SMS, Push, Chat, In-App) and workflow orchestration. It functions as both a SaaS product and a self-hosted solution, providing a unified API to manage subscribers, triggers, and notification templates. The system integrates deeply with AI agents, supporting Model Context Protocol (MCP) and managed runtimes (e.g., Anthropic) for conversational notifications. The architecture is a TypeScript monorepo managed by Nx and pnpm, featuring a NestJS backend (API, Worker, WebSocket), React/Next.js frontend (Dashboard, Playground), and MongoDB/Redis/ClickHouse data stores. It emphasizes extensibility through a provider factory pattern and a programmatic workflow DSL.